Frequently Asked Question
How do I change my password if I forgot it?
You can request password reset at this page. You will need to enter your username and the corresponding email address. You will receive a link. If you click it, you can set a new password for your account.
Please make sure the email address you entered is correct and it matches your username.
This means that the combination of the username and email address is incorrect. Check if you entered the right username and the correct email address that is linked to it.